How To: | Access a Shared Mailbox in Outlook on the Web

How-To: Disable Preview Mode within Outlook

UPDATED: 13SEP21 - JW This is a guide on how to disable preview mode within Outlook 1. Open up Outlook and at the top

How To: | Add a Shared Mailbox on a mobile device (phone or tablet)

To access a shared mailbox on a mobile device, use the following steps. 

HowTo: | Accessing O365 email on iOS

This article is for setting up your email account only! 1. Download

What is Microsoft Teams?

  Video:     

HowTo: | Report Suspicious Email

  HOW TO:| Report Suspicious Email     Objective: The purpose of this document is to provide instructio

HowTo: Teams and Channels

Overview Video       Try it!In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Te

Adobe Photoshop Update

How To: | Create a ticket on SandTech Help Desk

HOW TO:| Create a Ticket on Helpdesk Objective: The purpose of this document is to provide instructions

HowTo: | Send fax - RingCentral

      HOW TO:| Send a Fax via RingCentral

How To: | View an Existing Ticket on Sandtech Help Desk

  HOW TO:| Viewing Existing Tickets on The Help Desk  

How To: | Add a website to Microsoft Teams as a tab

HOW TO: | Add a website to Microsoft Teams as a tab Objective: The purpose of t

How To: | Add a Shared Mailbox to Outlook

After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder

HowTo: | Encrypt emails with Outlook client

How to encrypt emails using the Outlook client app Preface: To encrypt an email using Outlook it MUST be on the actual Microsoft client app , not the web app n

FIX: Microsoft Teams Microphone not working

Objective:  The purpose of this article is to provide a potential fix on why your microphone might not be working when using Microsoft Teams. Last Updated: 4/28/2020 Note: access for the microphone ma...

HowTo: | Download and install the Microsoft Authenticator app

This article is to help you install and set up the Microsoft Authenticator app on your smart phone. Microsoft Authenticator can be used for multiple purposes, mainly:  - Two-factor authentication: Wit...

HowTo: Manage the Shifts app in Teams

Overview of Shifts  

HowTo: | Set up the Microsoft Authenticator app

This article is to help you set up Microsoft Authenticator app on your mobile device for use with your work account, for help to download and install Microsoft Authenticator, find the article on how t...

HowTo: | Download and install or reinstall Microsoft 365

Installing Microsoft 365 allows you to use the Microsoft Suite which includes: Word, Excel, PowerPoint, OneDrive, Exchange and other items on your device   Prerequisites: Windows 7/8/10 or MacOS insta...

HowTo: | See what version your iOS device is on and update to latest version if able

This article is to show you how to check what version of iOS is currently running on your device and to update to a new version if able.  Steps: 1. On your iOS device open the Settings app 2. Click on...

HowTo: Password Protect and Encrypt Files using 7-Zip for Windows

This article is to show you how to password protect and encrypt using 7-zip for Windows devices. Steps: Right click on the file/folder to be encrypted Select '7-Zip' then 'Add to archive…'

How To:| Find a MAC Address for iPhone/iPad and Android

To Get MAC address from iPhone/iPad, follow these steps: Click the Settings app Select General Select About