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HowTo: | Report Suspicious Email

Category: Self Help

  HOW TO:| Report Suspicious Email     Objective: The purpose of this document is to provide instructions on how to report suspicious email for analysis.  We have recently implemented an advanced anti...

How To: | Add a Shared Mailbox on a mobile device (phone or tablet)

Category: Self Help

To access a shared mailbox on a mobile device, use the following steps.  Sign in to your primary account in Outlook for iOS or Android. Tap the Add Account button in the left navigation pane, then ...

HowTo: | Accessing O365 email on iOS

Category: Self Help

This article is for setting up your email account only! 1. Download Outlook for iOS from the iOS App Store and then open it. The icon looks like this:  2. If it's your first time using Outlook for iOS...

HowTo: Teams and Channels

Category: Self Help

Overview Video       Try it!In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of two types of channels — standard (available a...

How To: | Access a Shared Mailbox in Outlook on the Web

Category: Self Help

To add the shared mailbox to the online version of Outlook:   Sign in to your Office 365 account and select the Outlook app. In the navigation pane, right-click on your mailbox name or Folder and...

What is Microsoft Teams?

Category: Self Help

  Video:     

How-To: Disable Preview Mode within Outlook

Category: Self Help

UPDATED: 13SEP21 - JW This is a guide on how to disable preview mode within Outlook 1. Open up Outlook and at the top tabs, select 'View' 2. Under the 'Layout' section, select 'Reading Pane' and a dro...

How To:| Find a MAC Address for iPhone/iPad and Android

Category: Self Help

To Get MAC address from iPhone/iPad, follow these steps: Click the Settings app Select General Select About The MAC address will be listed there as "Wi-Fi Address" To Get MAC address from Andro...

HowTo: Password Protect and Encrypt Files using 7-Zip for Windows

Category: Self Help

This article is to show you how to password protect and encrypt using 7-zip for Windows devices. Steps: Right click on the file/folder to be encrypted Select '7-Zip' then 'Add to archive…' In the 'Add...

Adobe Photoshop Update

Category: Self Help

How do I verify if I have the latest version of Photoshop? To verify that you have the most recent version of Photoshop: macOS: Choose Photoshop > About Photoshop Windows: Choose Help > Ab...

HowTo: | See what version your iOS device is on and update to latest version if able

Category: Self Help

This article is to show you how to check what version of iOS is currently running on your device and to update to a new version if able.  Steps: 1. On your iOS device open the Settings app 2. Click on...

HowTo: | Download and install or reinstall Microsoft 365

Category: Self Help

Installing Microsoft 365 allows you to use the Microsoft Suite which includes: Word, Excel, PowerPoint, OneDrive, Exchange and other items on your device   Prerequisites: Windows 7/8/10 or MacOS insta...